Since 1980, VRI has been a fixture in data centers throughout the Northeast region.
Thousands of companies have hired VRI to protect and manage their critical tape media. Our customers include some of the largest companies in the world and many small-to-medium size companies who recognize the need to protect their information. To date, we have successfully transported more than one billion tapes between our customers’ data centers and VRI’s facilities.
In 1980, Richard G. Burr, Jr. founded Vital Records, Inc. by purchasing the original Flagtown site from AT&T. We expanded that building in 1986. Nine years later, we purchased our second building from AT&T, the legendary Netcong facility, now known as VRI Roxbury.
Many of VRI’s customers have been with us for 15, 20, or even 25 years. Our management team has been intact for more than 20 years. Most of our key customer support personnel have been with us for 15 years or more.
Along the way, we’ve accomplished a number of firsts. VRI was the first off-site tape vaulting provider to:
- Fully staff their facilities at all times, 24 x 7 x 365.
- Write and support its own bar-code inventory tracking program (later licensed by other vendors across the country).
- Outfit all of its vehicles with GPS.
- Adopt the practice of giving each customer its own dedicated space.
- Store all of a customer’s tapes in numerical order (also known as volume-serial order) so that your tapes will be stored together and in order at all times.
All of us here at VRI appreciate the opportunities we’ve had to work with such a dedicated and loyal customer base for the last 35-plus years. We look forward to 35 more!